our privacy policy

Birch Bay Bike Shop respects your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your personal information when you use our bike rental services.

Information We Collect:

When you use our bike rental services, we may collect the following information from you:

  • Personal information: Your name, email address, phone number, and billing information.

  • Rental information: The type of bike you rented, the rental period, and the location where you rented the bike.

  • Usage information: How you use our services, including the duration of your bike rental, your route, and your speed.

  • Device information: Information about the device you use to access our services, including your IP address, browser type, and operating system.

How We Use Your Information:

We use your personal information to provide you with the bike rental services you requested, including processing payments, communicating with you about your rental, and responding to your inquiries.

We may also use your personal information to improve our services, to personalize your experience, and to prevent fraud.

We may use your usage information and device information to improve our services and to analyze trends and usage patterns.

We may also use your personal information to send you marketing materials about our services or promotions, but only if you have given us your consent to do so.

Sharing Your Information:

We may share your personal information with our partners and service providers who help us provide our bike rental services. For example, we may share your information with a payment processor to process your payment, or with a shipping provider to deliver your rental bike.

We may also share your personal information with government agencies or other third parties as required by law, or to protect our legal rights.

Protecting Your Information:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your information.

We also require our partners and service providers to comply with similar security measures to protect your personal information.

Your Choices:

You have the right to access, correct, or delete your personal information that we hold. You may also object to the processing of your personal information or request that we restrict the processing of your personal information.

You may also opt-out of receiving marketing materials from us at any time by using the unsubscribe link in our emails or by contacting us directly.

Changes to Our Privacy Policy:

We may update this privacy policy from time to time. If we make any material changes to our policy, we will notify you by email or by posting a notice on our website.

Contact Us:

If you have any questions or concerns about our privacy policy, please contact us at birchbaybikeshop@gmail.com.